DELIVERY

STANDARD DELIVERY:

  • 1-2 Business Days throughout NZ.
  • Options for no signature required or signature required.
  • FREE Shipping on all orders over $100.
  • We deliver to NZ physical addresses and PO Boxes (no parcel lockers).
  • Rural areas may require an additional day(s) for delivery.
  • Deliveries are Monday to Friday.
  • Some products need to be ordered in from our warehouse, which may cause an additional small delay.

    We strongly advise all customers to check goods thoroughly upon delivery before destroying packaging or removing any attached tags.

    • When your order has been dispatched you will receive an email confirmation with tracking number.
      You can track your order by going to the NZPost website: 
      https://www.nzpost.co.nz/tools/tracking

      • All orders over $100 are delivered FREE.
      • $5.00 for all other orders. The charge is added at the Checkout if your order is less than $100.
    • We cannot do cancellations, however you may return an item FREE of charge for a full refund. See more on Returns here.


RETURNS

Please click here for more on Timberland Returns.

CLICK & COLLECT

Please click here for more on Timberland Click & Collect.