For full details on delivery check out our delivery and returns page.
Some products need to be ordered in from our warehouse, which again, will cause an additional small delay.
CLICK & COLLECT
- Orders will be ready in 3 hours (if placed before 4pm).
- All other orders will be ready to collect the following day.
- Valid ID
- Pick up confirmation email
For full details on returns check out our delivery and returns page.
- Timberland Newmarket
- Timberland Sylvia Park
- Timberland Wellington
Returns cannot be taken to the Timberland Hornby, Dressmart & Westgate outlet stores.
Timberland Online Returns
Unit 8, 240a Broadway, Newmarket
*Please see the Returns page for more information.
The True Rewards dollars on your True Rewards card are like cash. You can use them in store, just like you would with an EFTPOS card. Anything you can get in store, you can buy instantly using your True Rewards card.
Simply use your True Rewards card the same as you would your ASB Rewards credit card.
For full details on Timberland Rewards check out our Timberland Rewards page.
Every $100 RRP you spend earns you $5 Timberland Dollars to spend on your next purchase.
We put every pair of waterproof Timberland boots and shoes through hours of rigorous testing to ensure they’re totally watertight before they leave our production line. We use only the finest quality raw materials and thoroughly seal every seam for guaranteed watertight performance.
Just like any other piece of heavy-duty equipment, a little maintenance can prove invaluable in extending the longevity of your Timberlands.Browse Shoe Care for all you need to care for your boots and keep them looking as good as new.
Balm Proofer on nubuck leather, cotton, nylon and suede styles to add an extra layer of protection to your Original 6-Inch Boots. Its spray formula protects your shoes from mud, water, dirt and pretty much anything else you might come across.
To restore suede to its former glory, the Suede Restorer Brush will gently buff away dirt. Suede and nubuck leathers can also be spruced up with a dose of the Renewbuck Foaming Cleaner, which can lift salt, mud and grass stains.
- Water resistance
Each product description on our website breaks down in detail the technology included in the product to deliver on these key benefits to help you make your selection.
Sizes can vary by style, so getting the right size for you can be a little tricky. It’s important that you have the best shopping experience possible, which is why we’ll do the hard work for you with our size converter! Please note Timberland PRO footwear EU sizing is one size down (E.g. Mens US 7 = EU 39).
Men's Footwear Size Chart
Women's Footwear Size Chart
Kids - Toddler Footwear Size Chart
Kids - Youth Footwear Size Chart
Men's clothing size chart
Timberland clothing is engineered to American size standards. The following charts will help you convert your international size.
|INCHES||14 - 14.5||15 - 15.5||16 - 16.5||17 - 17.5||18 - 18.5|
|CENTIMETERS||36 - 37||38 - 39||41 - 42||43 - 44||45 - 47|
|INCHES||36 - 38||39 - 41||42 - 44||45 - 47||48 - 50|
|CENTIMETERS||91 - 97||99 - 104||107 - 112||114 - 119||122 - 127|
|INCHES||30 - 31||32 - 34||36 - 38||40 - 42||44 - 46|
|CENTIMETERS||76 - 79||81 - 86||91 - 97||102 - 107||112 - 117|
Women's clothing size chart
|INCHES||30 - 31||32 - 34||35 - 37||38 - 40||41 - 43|
|CENTIMETERS||76 - 79||81 - 86||88 - 94||96 - 102||104 - 110|
|INCHES||23 - 24||25 - 27||28 - 30||31 - 33||34 - 36|
|CENTIMETERS||58 - 61||63 - 68||70 - 76||78 - 84||86 - 92|
|INCHES||34 - 35||36 - 38||39 - 41||42 - 44||45 - 48|
|CENTIMETERS||86 - 89||91 - 96||98 - 104||106 - 112||114 - 120|
At Timberland our goal is simple: We want you to feel as confident in your order as we do in our product. And you can, because we stand behind every product we make. You may return merchandise purchased online for size, fit or style reasons within 30 days of shipment of your order, provided it has not been damaged, washed, altered or worn. For more information, please contact our customer service.
To ensure you choose the correct size for your feet we recommend you follow the method described here.
To measure your size is better if you are helped by a second person.
- Put a sheet of paper along the wall and fixed to the floor using scotch tape.
- Then you stand over the paper, you must be straighten, wearing socks, heels and back against the wall and feet together.
- Draw the outline of both feet and draw the straight line where the silhouette is longer. Draw another line parallel to 0.5 cm from this line (and the clearance is measured).
- Finally, measure the distance from the wall to the second line you have drawn (both feet do not have to be the same length).
- This will be your reference to know your shoe size.
When you find a sneaker that you like, simply select your preferred size metric (US/EU/UK) and choose your size. If you are unsure of which size is right for you, here are some helpful tips:
- Already own a pair of kicks in the brand?
Generally sizing tends to be standard across brands, although sizes can vary slightly depending on the style, shape and material of the shoe. The size of the pair that you already own is a good guide!
- Use the product information and reviews
Certain brands or styles can run a size larger or smaller. We’ll include this information on the product page when we have this information available, and often, fellow shoppers will leave reviews with size information that you can use.